Spa Etiquette

Spa Reservations

For reservations or further information regarding The Spa please call 0141 287 7001 or email:
All treatments are subject to availability therefore we would recommend that bookings are made well in advance.


Some of the treatments that are offered are not suitable for guests with certain medical ailments and conditions.  We would request that you draw attention to any of the following contra-indications at time of booking should they apply:
  • Epilepsy
  • Allergies
  • Heart Condition
  • High Blood Pressure
  • Low Blood Pressure
  • Scar Tissue
  • Varicose Veins
  • Skin Conditions
  • Diabetes
  • Pregnancy
  • Recent Operations

Arrival Time

We recommend that you arrive at the Spa Reception at least 30 minutes before your scheduled appointment. If you have booked one of our Spa Day Packages we would recommend you arrive a minimum of 1hr before your scheduled appointment to enjoy the relaxing ‘Spa Experience’.
Please understand that a late arrival may mean that the scheduled treatment time is reduced or is unable to be honoured.

Cancellation Policy

Cancellations or no shows within 24 hours will incur a 50% charge; cancellations or no shows within 12 hours will incur a 100% charge. A credit card number will be required at the time of booking.

Spa Attire

Swimwear is obligatory within the Spa Experience. Upon Arrival you will be provide with a luxury robe and towel. We would recommend you bring a pair of flip flops for your comfort.

Spa Etiquette

To preserve the tranquillity of the spa we request that all clients switch of their mobile phones and leave them within their locker. We request that guests keep noise to a minimum.

Gift Vouchers

Treat someone to the perfect gift with a Gift Voucher from The Spa. The vouchers can be redeemed against any spa treatment, spa package or used to buy products from the Spa Boutique.
Note: The Spa reserves the right to alter prices and change or discontinue services without prior notice.

Opening Times

Monday – Friday 7:30am – 9:30pm
Saturday 9:30am – 5:30pm
Sunday 9:30am – 7:30pm

Last session commences two hours prior to closing time.

Treatment bookings are available as follows:
Monday – Friday 9am – 9pm
Saturday – Sunday 10am – 6pm